Returns & Exchanges
At TO SUMMER SHOP, we want you to be completely satisfied with your beauty experience. If your purchase isn't a perfect match, you can return unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully pack the unused items in their original packaging, ensuring all protective seals are intact, and include the printed return slip inside the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.